Know before you need it
In an emergency, leave if you can do so safely, call 911, and follow the building’s instructions. Keep this page and the full plans handy.
Evacuation
Know your exits. If smoke blocks a route, use another one. Close doors behind you if possible. Tell emergency responders if someone may still be inside or needs mobility assistance.
Download the evacuation plan →Everyday safety
Do not block exits or prop open fire doors. Follow the site-specific plan and building notices.
Fireplace
Read the appliance instructions before operating the fireplace. If something seems wrong, stop using it and contact property management.
Fireplace instructions →Mobility support
Residents who may need help should review the mobility-impaired guidance and discuss a plan with the people who can assist.
Mobility-impaired guidance →Full references